Shipping policy

SHIPPING TIMES
We offer reliable shipping through USPS, UPS, or FedEx, depending on the fulfillment center from which your order is shipped.

Order Processing

Orders are processed Monday through Friday. Orders placed before the daily cut-off time may be shipped the same day; otherwise, they will be processed and shipped on the next business day.

Order cut-off time: 11:00 PM ET (8:00 PM PT). Orders placed after this time will be shipped on the next business day.

Please note that orders placed on weekends will be processed on the next available business day.

Delivery Times

For orders shipped to the United States, the average transit time is:

  • Processing time: 1–2 business days of purchase. 

  • Transit time: 2–12 business days, depending on stock availability

  • Total processing & delivery time: approximately 3–14 business days, depending on stock availability

Delivery times may vary depending on the destination, carrier, customs, weather conditions, and other factors beyond our control.

Once your order has been shipped, you will receive tracking information so you can follow your package's progress.

CANCELLATIONS
Please note that we cannot issue refunds or process cancellations 24 hours after your order has been placed.

If you need to cancel your order, please email us within 24 hours at support@nutriveen.com. Once an order has shipped, we will not be able to cancel it.

INCORRECT ADDRESS
If you provided incorrect shipping information, reply to your order confirmation email with the correct details immediately. You can also email us at support@nutriveen.com with the updated address.

We can make address corrections within 24 hours. After 24 hours, if your order has shipped to the incorrect address, the customer will be responsible for any reshipping costs.